Introducing Premium Joomla Support
29 Dec 2009 - Written by Anthony Olsen
Posted in Bamboo Blog
We have just published our request for premium support services
Some examples of what we can help you with under this level of support include:
Customisation of a template: Logo, colour change or slight layout change.
Setting up third party extensions: Sh404, Community Builder, Jomsocial, Juga, AEC etc
Basic Joomla Help: Setting up and troubleshooting core Jooma features.
General Help: Any help with Joomla, design or coding that you need a little nudge with.
More Details
- Support is purchased in blocks of time and paid for in advance once the details have been conformed and the quote has been accepted.
- The minumum block of time available is one hour.
- The hourly rate for premium support is $80 USD Support requests can generally be handled within 24 hours (excluding weekends)
- Issues that relate to core functionality of our templates and extensions can be handled via our ticket system or support forum.